Frequently
Asked Questions
Q.
How do I purchase a training course?
A.
A
course can be purchased securely online by clicking the Pricing button
at the left or, if you are purchasing the course through an organisation,
via a purchase order.
Q.
At what times are the training courses available?
A.
All
the courses are available 24 hours a day, 7 days a week. You can start
and stop a particular topic within the course to suit your particular
circumstances.
Q.
How do I know how I am doing on the course?
A.
All
the courses have tests and quizzes that allow you to assess your knowledge
and understanding of the course material.
Q.
If I have any questions when I am completing a course, who do I ask?
A.
When
you enrol on a course, a tutor will contact you via email. Tutors respond
to any question you may have on the course material.
Q.
What is the minimum PC configuration I need to be able for a course?
A.
Your
computer must have at least a modem connection to the Internet and be
running Netscape Navigator 4.0 or greater or Internet Explorer 4.0 or
greater. The Macromedia Flash plugin must be installed. The Flash plugin
will be automatically installed when you view the material, if you do
not have it currently on your PC. If you can view the example presentation
and quizl, you will be able to view the full course. The course handbook
requires the installation of the free Adobe Acobat reader.
Q.
What if I have question that you have not answered?
A.
Either
email your question to us or alternatively call us on +44 1257 411503.
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are acknowledged.
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Science All rights reserved.